Effective Date: September 15, 2026
These Billing Terms explain how billing information, payments, invoices, charges, and billing-related enquiries are handled when purchasing from Luxury Furniture. By placing an order through our website, you agree to the terms outlined below.
1. Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order.
This may include:
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Full name
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Billing address
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Email address
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Telephone number
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Payment information
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Any other details required to process the transaction
Providing incorrect or incomplete billing information may result in delays in processing or fulfilling your order.
2. Order Charges
The total amount payable for your order will be displayed during checkout before you complete your purchase.
Your total may include:
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Product price
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Applicable sales tax or other required taxes
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Shipping charges, if applicable
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Any other charges clearly disclosed during checkout
Luxury Furniture offers free shipping on all orders, subject to the delivery terms applicable to your purchase. Any other applicable charges will be disclosed before you complete your order.
You will have the opportunity to review the total amount before submitting your order.
3. Currency
Prices and charges on the Luxury Furniture website are displayed in United States Dollars (USD/$) unless otherwise stated.
Your bank or payment provider may apply currency conversion fees or foreign transaction fees if you use a payment method associated with a different currency. These fees are determined by your financial institution or payment provider and are not controlled by Luxury Furniture.
4. Payment Authorisation
By submitting an order, you authorize the applicable payment provider to process the amount shown at checkout.
Orders may be subject to payment verification or authorization. If payment cannot be successfully authorized or completed, we may be unable to process or dispatch the order until the payment issue has been resolved.
We reserve the right to review orders where there are reasonable concerns about payment validity, fraud, or unauthorized activity, subject to applicable law.
5. Billing Address
Please provide an accurate billing address associated with your chosen payment method where required by the payment provider.
We may contact you if additional information is needed to verify an order, confirm billing details, or investigate a suspected unauthorized transaction.
6. Invoices and Order Confirmations
After placing an order, you will normally receive an order confirmation by email containing details of your purchase.
Where an invoice, receipt, or additional billing documentation is required, please contact our customer support team using the contact details below.
Please retain your order confirmation and any invoice or receipt for your records.
7. Pricing Errors
Luxury Furniture makes reasonable efforts to ensure that prices and billing information displayed on the website are accurate.
If a pricing or calculation error is identified, we reserve the right to correct the error, subject to applicable law.
If an error affects an order that has already been placed, we may contact you to explain the issue and discuss the available options. If an order cannot reasonably be fulfilled because of an incorrect price, we may cancel the affected order where permitted by law and refund any payment received for that order.
Nothing in this section overrides any rights you may have under applicable consumer protection laws.
8. Refunds and Billing Adjustments
Approved refunds will generally be issued to the original payment method used for the purchase, unless otherwise required by law or agreed with you.
Refunds are handled in accordance with our Return & Refund Policy and any applicable legal requirements.
Once a refund has been processed by Luxury Furniture, the time required for the funds to appear in your account may depend on your bank or payment provider.
9. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same order or that an incorrect amount has been charged, please contact us promptly.
Please provide your order number and relevant transaction details so that we can investigate the issue and correct any confirmed billing error.
For your security, do not send full payment card numbers, passwords, or other sensitive payment credentials by email.
10. Payment Security
Luxury Furniture takes reasonable steps to support secure payment processing and protect customer information.
Payments may be processed by third-party payment providers that use their own security measures, terms, and privacy practices. We do not ordinarily store full payment card details directly on our website servers, although the specific information handled depends on the payment services used.
For more information about how personal information is collected and handled, please refer to our Privacy Policy.
11. Billing Enquiries
For questions about an order, payment, invoice, refund, or billing information, please contact us.
Business Name: Luxury Furniture
Address: 8278 Midlothian Turnpike, North Chesterfield, VA 23235, United States
Phone: +1 804-918-8767
Email: support@luxuryfurnitures.net
Business Hours
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Monday: 10:00 AM–8:00 PM
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Tuesday: 10:00 AM–8:00 PM
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Wednesday: 12:00 AM–8:00 PM
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Thursday: 10:00 AM–8:00 PM
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Friday: 10:00 AM–8:00 PM
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Saturday: 10:00 AM–8:00 PM
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Sunday: 11:00 AM–6:30 PM
For billing assistance, please contact our team by phone or email.